Enter your search term here...
to submit a new ticket
Check ticket status
Log in, passwords & Multi-Factor Authentication
How do I log on?
I have forgotten my password. How can I reset it?
How can I change my password?
What is Multi-Factor Authentication (MFA)/2 Factor-Authentication (2FA)?
How to set up Multi-Factor Authentication (MFA)/2 Factor-Authentication (2FA)?
How to register on MessageXchange for a Webform/FormXchange account?
Getting started with FormXchange
How do I get a GLN (Global location number)?
How to get a GS1 Company prefix?
Retailer messages and contacts
See all 12 articles
Viewing a purchase order
How do I mark a purchase order as 'Complete'?
How do I mark a purchase order as Incomplete?
How do I search for a purchase order?
Purchase order response
Creating a purchase order response
Send Second Purchase Order Response/Purchase Order Acknowledgement
Picking, packing and advance ship notes
Creating an ASN - Advance ship note
Creating a Pick Request for a 3PL
How to pack the ASN - Advance ship note
How to auto-pack the ASN - Advance ship note
How can I print the SSCC labels?
See all 9 articles
Creating an invoice
View my product catalogue
Manage my product catalogue
What product data can I store?
How do I search for products?
How do I add a new product?
See all 8 articles
Sales & Billing
Setting up your Xero integration
Setting up your MYOB AccountRight Live integration
Disconnecting your software integration
How does the integration with Xero work?
How does the integration with MYOB AccountRight Live work?
See all 6 articles