How to setup MFA in the new phone if your old phone is lost? : MessageXchange Support

How to setup MFA in the new phone if your old phone is lost?

Modified on: Tue, 23 Apr, 2024 at 4:20 PM

In case you lost your phone, please follow the following process to get the MFA setup on your new phone:

Get an approval from your manager and Contact our Support team at support@messagexchange.com to deactivate your MFA.

Once we deactivate the MFA, you would need to set it up again on your new phone.

Refer https://messagexchangesupport.freshdesk.com/support/solutions/articles/7000042150-how-do-i-set-up-multi-factor-authentication-mfa-